Question 1

When and how often should I core aerate my lawn?

Accepted Answer

If you live in the northern half of the united states we strongly recommend that you core aerate your lawn at least once a year either in the sping or in the fall. If you live in the southern half of the United States we would strongly recommend that you core aerate your lawn once a year preferably in the late spring or summer months.

Question 2

What is thatch? When is it considered a problem?

Accepted Answer

Thatch is a layer of dead plant material, mainly decaying roots and stems, which is located at the soil surface. Thatch accumulates from year to year, and is a consequence of healthy growing turf. Thatch is considered a problem when it is more than 1/2 inch, as it will hinder the movement of moisture down to the roots. Excessive thatch can also harbor many insect and disease problems.

Question 3

What can be done about thatch?

Accepted Answer

SpringGreen recommends core cultivation for dealing with thatch problems. This process removes cores of soil so air, moisture and nutrients can reach the roots. The soil cores that are pulled up to the surface then filter into the thatch layer to help it decompose naturally.

Question 4

Should I power rake my lawn to take care of thatch?

Accepted Answer

Usually not. Power raking does far more damage to the average lawn than it helps. Power raking tears up a lot of healthy grass along with thatch. It is much more efficient and beneficial to core cultivate.

Question 5

Should I seed my lawn?

Accepted Answer

Many of the areas of your lawn that might appear thin and weedy in the spring will thicken naturally in the coming months. By late summer or early fall, areas that might still be thin will be evident. Fall, by the way, is the best time for seeding. Large bare areas, six inches or more in diameter will require seeding in the spring. We offer a service that combines core aeration and overseeding to fill in lawns during the fall. Please contact your FSP for recommendations about seeding your lawn.

Question 6

If I seed my lawn in the spring, will SpringGreen's application hurt it?

Accepted Answer

If you spread seed throughout your lawn before we make our spring visit, the seed may not germinate due to the pre-emergence applied. We suggest waiting to seed in the fall. Soil and air temperatures, and moisture levels in early fall are much better for seed germination. If you are only planning to seed small areas in your lawn that can be visibly marked off, we can let our FSP’s know to avoid these areas.

Question 7

Will I have a thick green lawn if I use SpringGreen service?

Accepted Answer

A thick, green lawn is the result of a partnership between you and SpringGreen. We both have important but different roles in this partnership. SpringGreen will fertilize and control weeds, insects and diseases depending on the services you selected. You need to mow and water correctly. This partnership will lead to the thicker, greener lawn that you desire.

Question 8

Why does SpringGreen recommend so many applications? When I did it myself I did not fertilize so much.

Accepted Answer

Our program is based on the nutritional needs of your turfgrass for your local  area. This results in excellent color, steady growth and enhanced thickening of your lawn. When less is applied these three goals can’t be reached.

Question 9

What’s in the SpringGreen fertilizer?

Accepted Answer

Our fertilization program contains the essential nutrients required for turf growth. Nitrogen, Phosphorus and Potassium rates are adjusted to be consistent with local soil, turfgrass, and weather conditions in your area.

Question 10

Does SpringGreen offer organic fertilizer programs?

Accepted Answer

Our standard lawn care programs do not include organic fertilizers. However, if you want an organic program, we can offer you one for an additional charge. Providing all of the necessary nutrients using organic fertilizers is expensive. Also, these fertilizers are typically slow to green-up the lawn. Please contact your Field Service Professional for more information about this service.

Question 11

Why would my newly sodded lawn need fertilizer?

Accepted Answer

Newly sodded lawns need supplemental nutrients to develop a deeper root system in new soil. Fertilization and proper watering are the keys to keeping your new sod in good condition. Our lawn care program will satisfy the nutritional needs of your newly sodded lawn.

Question 12

How will rain shortly after an application of fertilizer affect the results?

Accepted Answer

To benefit the turf, fertilizer must reach the soil to be absorbed by the roots. Rain after an application can only help this process.

Question 13

Why do you fertilize late in the fall?

Accepted Answer

Our late fall application is one of the most important parts of our program. This application maintains your lawn’s color later into the fall and encourages earlier green up in the spring. This also helps the turf to store up food in the roots before going dormant.

Question 14

What are the lawn damaging diseases in my area?

Accepted Answer

We take keeping your lawn healthy, strong, and green very seriously. If you have any of these diseases please visit the contact us link to have one of our trained Field Service Professionals come out for a visit.

Question 15

What are the lawn damaging insects in my area?

Accepted Answer

Chinch Bugs, Mole Crickets, Red Imported Fire Ants, Armyworms and more are insects in your local Texas area that have been identified as pests to your lawn. We offer insect control services to assist controlling these pests in your yard.

Question 16

Does SpringGreen apply insect control with the applications?

Accepted Answer

Our policy is to only apply insect controls where and when needed. If an insect problem develops or if you’ve had a history of a particular insect problem, we’ll apply the correct material. We have various specific services to control many types of insects in your area. Please speak with your Field Service Professional for any concerns about insects in your lawn.

Question 17

Why are there so many birds on my lawn?

Accepted Answer

Sometimes this is no more than natural feeding activity. However, it could be a sign of potential insect problems and should be checked by a SpringGreen technician.

Question 18

How often should I mow?

Accepted Answer

Your mowing schedule should be timed so that you do not cut more than one-third of the grass blade at each mowing. You may need to mow more often during certain times of the year.

Question 19

How soon after an application can I mow?

Accepted Answer

We recommend that you wait until the day after an application to allow enough time for the weed control material to be absorbed into the weeds. Your Field Service Professional will always leave instructions on what to do after each application for the best results.

Question 20

How do I prepare my lawn for winter?

Accepted Answer

Mulch the leaves to the size of a dime. This allows the leaf bits to be recycled back into your lawn feeding nutrients to the roots. Mow your lawn a little shorter, but do not scalp it as you don’t want to harm the grass. Winter weeds will continue to be a problem, so make sure the lawn is treated for both broadleaf and grassy weeds.

Question 21

Do I need to collect the clippings?

Accepted Answer

We recommend that you do not collect the clippings, but recycle them back into the lawn. Grass is 80 to 90% water and will decompose quickly.

Question 22

How long has Spring-Green worked in my local area?

Accepted Answer

Founded in Pilot Point, Texas, in 2013, Spring-Green has always been a neighborhood-based lawn and tree care service company. We take pride in serving our community and recognize the importance of doing things the way you would, if only you had the time. At home, at work, and at play, Spring-Green lawn and tree care services have been affecting people’s lives in a positive way.

Question 23

What certifications do SpringGreen technicians have?

Accepted Answer

SpringGreen takes certification seriously and we make sure our Field Service Professionals are properly trained and receive annual certification based on each states regulations. All of our Team Members are required to complete an internal certification on the basics of lawn and tree care through SpringGreen University, our proprietary online Learning Management System.

Question 24

What kind of grass grows in my area?

Accepted Answer

Follow the guidelines from your Field Service Professional on best practices to maintain your grass type.

Question 25

What program does SpringGreen recommend?

Accepted Answer

SpringGreen recommends the Preferred Lawn Care Program for your surrounding area. This program is designed to satisfy the nutritional needs of your lawn and control weeds throughout the year. It will provide steady growth, excellent color, improved weed control and the enhanced thickening of your lawn. It will also allow us the opportunity to check your lawn for problems on a regular basis.

Question 26

What is SpringGreen's guarantee?

Accepted Answer

Our guarantee is one of customer satisfaction. With our full program, if you’re not completely satisfied with an application, just let us know. We’ll make it right or we’ll refund what you paid for that application.

Question 27

What's the guarantee if I don’t take the full program?

Accepted Answer

We offer a limited guarantee on anything less than our full program. We’ll correct any problem, related to our originally scheduled visit, at no extra charge if notified within 14 days of that visit. However, if you take advantage of our full program, there is no 14-day limit with our guarantee.

Question 28

When does Spring-Green begin servicing lawns in my local area?

Accepted Answer

You should expect your Field Service Professional to arrive at your home to do your first lawn application by Mid-January. Starting at this time allows for a full season of proper lawn care. However, if you happen to miss this start up date, we’re still able to begin a lawn care program delivering powerful fertilization and weed control to your yard.

Question 29

Does SpringGreen have to call me before they come?

Accepted Answer

As long as there aren’t any locked gates, pets that need to be kept off the lawn, or other things that prevent us from performing the application, there is no need for us call you first. However, we will be happy to call before we come if you have a request, just let us know.

Question 30

How and when do I pay?

Accepted Answer

You can prepay for the entire program up front. We can also place a credit card on file in our system and you card will be debited after each application is completed.

Question 31

Why does SpringGreen recommend so many applications?

Accepted Answer

Most of our customers want steady growth, excellent color, and enhanced thickening of their lawn with fewer weed problems. Our program is designed to control weeds throughout the year in your local  area and to provide the right amount of nutrients at the right time. When nutrients are provided less frequently, the quality of your lawn suffers. When too much is applied at one time, excessive top growth and other problems can occur.

Question 32

What happens if I get weeds after SpringGreen fertilizes?

Accepted Answer

If the weeds aren’t dying after 10-14 days, call us; service calls are FREE. We’ll come back and touch them up by hand at no additional charge..

Question 33

Is it okay for the kids or pets to go on the lawn after an application?

Accepted Answer

Once the material is dry, generally within one to two hours, it is okay to go on the lawn. Your Field Service Professional will always leave instructions on what to do after each application.

Question 34

What is the best time of day to water?

Accepted Answer

The best time to water is early morning. Watering from the late afternoon into the evening can increase the probability of disease development in your lawn.

Question 35

Do I have to water my lawn after an application?

Accepted Answer

It depends on the application being made. Some lawns do and others don’t. Your Field Service Professional will always leave instructions on what to do after each application for the best results.

Question 36

How soon can I water after SpringGreen finishes an application?

Accepted Answer

Unless otherwise indicated on your invoice, wait 2-3 hours or until the grass is dry before watering. Your Field Service Professional will always leave instructions on what to do after each application for the best results.

Question 37

How much should I water my lawn?

Accepted Answer

During warm, dry weather, a lawn will require an inch of water every four to five days. We recommend leaving a sprinkler in one location for at least two hours to supply an adequate amount of water to the lawn. Proper watering practices will maximize the results of your SpringGreen service.

Question 38

Does SpringGreen's application stop weeds from growing?

Accepted Answer

Yes, indirectly. First, there is a short-term residual effect within the soil profile aiding in the control of new seed germination. Secondly, the SpringGreen fertilization program will create a dense, thick turf that helps to prevent new weed germination. There is, however, no product that completely prevents germination of new weeds. This absence of an absolute preventive is the reason the SpringGreen program includes several applications of broadleaf weed control each season.

Question 39

What type of weeds typically grow in my area?

Accepted Answer

Every part of the country has it's own unique weeds that can effect the apperance of your lawn. Our Field Service Professionals will identifiy the specific weeks in your lawn and utilizing a multi-step lawn care service proactively keeps these weeds out of your yard.

Question 40

What does SpringGreen do about crabgrass?

Accepted Answer

We control it before you can even see it. Before it has a chance to germinate, we apply a special material that prevents crabgrass and other annual grassy weeds from coming up in your lawn. This material normally controls crabgrass all year long.

Question 41

Does SpringGreen control all the broadleaf weeds?

Accepted Answer

Our applications control broadleaf weeds that are up when the application is made. Allow 10 to 14 days, if the weeds don’t die, call us and we’ll come back out to touch them up at no additional charge. If weeds come up between applications, we get rid of them on the next application. By following our full program we’ll be able to provide excellent weed control.

Question 42

Is weed control going to help my lawn if my neighbors don’t do anything about theirs?

Accepted Answer

Remember that the SpringGreen approach to weed control in your lawn is two-fold. First, we get rid of whatever is there at the time of application. Second, we build up your lawn into a healthy state so that even if your neighbor has a massive weed patch, your lawn will resist invasion simply because there will be no place for the invader to go.

Question 43

What happens to the weed control if it rains shortly after a SpringGreen application?

Accepted Answer

Rain, following a pre-emergence weed control for annual grasses like crabgrass, is beneficial. Pre-emergence weed control needs to reach the thatch and soil to prevent crabgrass. Control of broadleaf weeds will not be affected if the application has had a chance to dry first. As a matter of fact, control can be enhanced by rain because growing weeds will die faster. Whenever it rains following an application we ask customers to wait 10 to 14 days to see what happens to the broadleaf weeds. If the weeds are not curling by that time give us a call and we'll reapply the weed control at no additional charge.

Question 44

What good can SpringGreen weed control application do after the dandelions have bloomed?

Accepted Answer

The low number of new seeds dropped by flowering dandelions does not in any way alter the potential for new weed problems in the future. Most freshly dropped seeds lay in the thatch for a time and are not in a position of becoming a problem. The benefit of our weed control will be in ridding your lawn of the dandelions that are present at the time of the application.

Question 45

What should I do with the cores left on my lawn?

Accepted Answer

Your lawn will receive the maximum benefit from this service when the cores are left on the lawn. They will break down with normal irrigation and mowing and return to the thatch layer, helping it to break down.

Question 46

What is Liquid Aeration and how does it work?

Accepted Answer

Liquid Aeration is an innovative lawn care technique that uses a specially formulated solution to penetrate the soil, creating microscopic pores that allow air, water, and nutrients to reach the root zone. Unlike traditional core aeration, which removes plugs of soil, liquid aeration improves soil structure without disrupting your lawn’s surface.

Question 47

What are the benefits of Liquid Aeration?

Accepted Answer

Liquid Aeration improves soil structure and reduces compaction, allowing roots to access water and nutrients more easily. It enhances nutrient uptake for healthier grass, increases water retention to reduce frequent watering, and helps break down thatch without leaving plugs or holes. It doesn’t damage irrigation systems or pet fencing and requires less labor and equipment.

Question 48

Is Liquid Aeration a replacement for Core Aeration?

Accepted Answer

No. Liquid Aeration is not a direct substitute for mechanical aeration. While it loosens soil and improves conditions, it does not provide seed-to-soil contact needed for overseeding or the physical removal of thatch that core aeration offers. For lawns requiring overseeding, core aeration remains essential.

Question 49

When should Liquid Aeration be applied and how often?

Accepted Answer

Liquid Aeration can be applied during the growing season without heat restrictions. Many customers benefit from two applications per year for optimal soil health. Timing may vary by region and soil type, but spring and fall are common choices.

Question 50

Is Liquid Aeration safe and compatible with other lawn treatments?

Accepted Answer

Yes. Liquid Aeration is compatible with most other control products and does not require marking sprinkler heads or special prep. It’s a low-disruption service that integrates easily into your lawn care program.

Question 51

What lawn pests do you treat?

Accepted Answer

SpringGreen provides insect control services for many common pest in and around  your home. The following services are available. Total lawn insect control program fall all surface and subsurface feeding insects  in your lawn. Mosquito control, Fleas and tick control. Preventative grub control.Fire ant control.

Question 52

Why hire professionals vs. DIY?

Accepted Answer

Hiring a professional lawn care service like SpringGreen helps remove the guesswork from lawn care. Our trained and licensed Field Service Professionals apply treatments using the proper methods and timing, so you don’t have to manage products, application schedules, or safe storage at home. They also monitor your lawn throughout the season, allowing them to spot early signs of pests, disease, or nutrient issues and address them before they become bigger problems.

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