“Investing in your Success”

Spring-Green Blog

3 Tips to Effectively Manage Your Staff’s Projects

project management staff projects

Managing one’s own projects is a subject about which many books and articles have been written. Managing the projects of others, however, is a subject unto itself, as many small business owners will quickly learn as they begin to grow their staff. What’s the secret to managing employee projects without taking them over as your own? For most small business owners, this is a matter of combining effective employee management with basic project management principles. Depending on your own level of experience and skills at each, this can be somewhat […]

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Customer Service: Empowering Employees to Please Customers

Customer Service

Many people have an easier time defining poor customer service than they do good customer service. That is, they can’t always articulate what quality customer service is, but they could write volumes about what it isn’t. Why do you suppose that is? Has customer service become a lost art? Some people believe so. Here’s why customer service still matters for businesses and how you can empower employees to please customers. Why Customer Service Matters Your Window Is Open In any industry, a company’s front-line employees—those who interact directly with the […]

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How to Introduce a New Product or Service to Your Customers

new service

Considering all the planning and preparation involved, it’s no surprise that business owners in the services sector get pretty excited when they bring a new service offering to market. But then what? Just adding another line item to the menu isn’t likely to attract much attention. How do we gain better traction with our existing customer base when rolling out a new service? Here are a few ways to effectively introduce a new product or service to customers. Introducing a New Service or Product to Customers While there may be […]

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How to Set and Achieve Winning Business Goals for 2019

set goals

As another year draws to a close, our thoughts turn toward 2019. A whole new year filled with endless possibilities stretches out before us and it’s hard not to be enthusiastic. Wouldn’t it be great to keep that enthusiasm going long enough to convert some of those goals into reality for your small business? You absolutely can! Here are some ways to set new goals for 2019 and improve your chances of achieving them. Successful Goal Setting For Your Local Business Take Stock of Your Present Situation You cannot effectively […]

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Working Together: How to Make a Family Business Work

family business

The vast majority of businesses in the US, roughly 90%, are family owned or controlled. There is something promising about going into business with your spouse, siblings, kids, cousins, or other family members. There are, however, many inherent challenges to successfully starting and growing a family business. Predictably, these challenges fall into two categories: issues pertaining to the family and issues pertaining to the business. Let’s look at the pros and cons of a family business, exploring some of the leading issues as well as the potential ways to resolve […]

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Unplugging From Technology: Benefits of Taking a Device-Free Day

unplugging from technology

We live and work in an age where the flow of news, information, and communication are instantaneous and continuous. Social media allows us to engage customers and vendors as well as old schoolmates in ways that would not have been possible in the past. And with very few exceptions, thanks to the current technology, we are always plugged into the data stream—unless we choose not to be. The practice of periodically removing ourselves from technology high-tech devices has become known as “unplugging” and it seems to have gained popularity in […]

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Should You Convert Your Green Industry Business to a Franchise?

local business to franchise

You’ve spent years developing your own business and building a loyal customer base that looks to you as the local green industry expert. And rightfully so, as you have amassed the kind of local knowledge that can only be acquired through years of experience. For any number of reasons, you may have considered converting your local business to a franchise or expanding your service offerings by adding on a specialty franchise. Would converting your business to a franchise be a good move for you? The answer to that question must […]

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Five Reasons Why You Should Join Your Local Chamber of Commerce

joining chamber of commerce

Many towns and metropolitan areas have a local Chamber of Commerce that organizes small businesses with the goal of furthering business interests and developing local networks. Chambers of Commerce will also work with the local government to represent the business sector when discussing city initiatives. You might be thinking this sounds great and all, but you’re just too busy to be involved with one more thing. Plus, a membership does cost money. However, being a part of your local Chamber of Commerce offers many benefits that can make the time […]

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5 Tips For Managing Stress in the Workplace

stress management tips

Running a business is stressful. You put a lot of your time, energy, and money into creating and growing a successful company. You do it because you love what you do, and you love being your own boss, but sometimes it can be easy to let the stress of it all get to you. It doesn’t have to be this way, though. Five Stress Management Tips Tip 1: You Can’t Do It All When you’re a small business owner, it’s tempting to want to control every part of the business. […]

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Time Management: Manage Time More Efficiently to Increase Productivity

time management

The green industry tends to be incredibly hectic during the busy season. When the weather warms up and lawn care needs start to grow, it can be difficult to manage time and complete all the work that has to be done. You certainly don’t want to disappoint customers with long wait times, and no business owner enjoys turning away new clients because they just can’t handle anything more. Sometimes this is unavoidable, but there are strategies you can implement to make the most of your time. Remember these time management strategies […]

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